Terms and Conditions
Terms and Conditions
Terms & conditions
We accept Visa, Master card, Switch, Amex, Solo and Delta. We reserve the right to credit and cancel any orders that may appear to be fraudulent or incomplete. It is our policy to report all instances of Credit Card Fraud. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption.
In special circumstances where extra carrier charges apply, you will be notified in advance.
Upon placing an order, the customer agrees that the information given on the order is correct. Any changes to customer order information will be made at the discretion of Im Fixed.
All goods are subject to availability. If we do not supply the goods for any reason your credit card will be refunded the full amount. We will not be responsible for compensating you for any other losses which you may suffer if we do not supply the goods.
After we have received your order we will send you an email confirming your order and providing you with details of expected delivery time and an order number. If you don’t receive your order confirmation with 24 hours, then please contact us: [email protected]
We aim to deliver goods within 10 days of order but goods are subject to availability and delay in delivery of goods is sometimes out of our control. Any dates we specify for the delivery of goods are approximate only and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods. All deliveries shall be made within 30 days.
The return address is: Im Fixed, 101 Tonge Moor Road, Tonge Moor, Bolton BL2 2DL
The Contract between us shall be governed by the laws of England and Wales and any dispute will be resolved exclusively in the courts of England and Wales. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. If you have a complaint contact us at [email protected]
None of your details, which we take for order processing, are passed on to any third party and the personal information which we hold will be held securely in accordance with the law.
We will occasionally use your email address to send you details of offers/new products we think may be of interest to you. If you would prefer we did not, please send an email to: [email protected]
These terms and conditions do not affect your statutory rights