FAQs

Please read our FAQs page to find out more.

Q1) What is a refurbished device?

A pre-owned device restored to like-new condition, tested for quality, and sold at a lower price than new.

Q2) Is the device reliable and fully functional?

Yes, all features are tested to ensure proper operation.

Q3) What does the warranty cover?

The 12-month warranty covers hardware defects only; accidental or physical damage is not included.

Q4) What condition is the device in?

Devices are graded (e.g., “Good”) based on appearance and functionality; minor cosmetic flaws may exist.

Q5) What accessories are included?

Devices come with a charging cable.

Q6) What payment options and return policy are available?

We accept Visa, MasterCard, American Express, and in-store cash. Devices can be returned within 14 days if they have hardware issues covered by the warranty.

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