Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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Huawei MatePad 11.5 PaperMatte Edition Repair Full Diagnostic Service

Brand – Huawei
Model – Huawei MatePad 11.5 PaperMatte Edition

🛠️ 12 Month Warranty – Covers faulty parts or labour (excludes accidental damage)
🛡️ Expert Diagnostics – Accurate assessment to identify all device issues
🚚 Postal Repairs – Send your device to us and get it back within 1-3 working days

When your Huawei MatePad 11.5 PaperMatte Edition starts acting up, whether it's freezing, overheating, battery draining quickly or apps not functioning properly, a full diagnostic service is the best first step. At ImFixed, we offer a comprehensive diagnostic assessment to pinpoint exactly what's wrong with your tablet.

Our experienced technicians will thoroughly examine every function, from display responsiveness and audio performance to connectivity and hardware stability. Once diagnosed, we’ll provide you with a full report and recommend the best repair options before carrying out any work.

A full diagnostic is perfect if:

  • Your tablet isn’t turning on or charging properly
  • You’re experiencing touchscreen or display glitches
  • You’re unsure what’s causing lag or app crashes
  • You've had water damage or dropped the device

We believe in transparency, so after our diagnostic, you'll get a detailed quote with no hidden charges. If you go ahead with the repair, the diagnostic fee is deducted from the final cost.

Why Choose ImFixed?

At ImFixed, we combine experience with exceptional customer care. Our trained professionals use high-quality tools and original-grade parts to ensure your device gets back to its best.
We’re known across Manchester and the UK for our express repair service, with most minor issues repaired the same day. You can visit us in-store or use our national Mail-In Repair Service.

📍 Where We Cover:

We serve all of the UK via post-in repairs and provide call-out service within 20 miles of Bolton, including Manchester, Bury, and surrounding areas.

Contact ImFixed

📍 Address: 101 Tonge Moor Road, Bolton, BL2 2DL

📞 Phone: 01204 520520

📧 Email: info@imfixed.co.uk

🛍️ Shop All Products

🛠️ Book a Repair Online

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