Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 11 Full Diagnostic Service

Brand – Apple
Model – iPhone 11

✅ 12-Month Parts Warranty – Covers eligible replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Reduce the risk of your screen breaking again
✅ UK-Wide Mail-In Service – Send your device to us for assessment, with turnaround depending on the work required

Is your iPhone 11 experiencing battery, charging, sound or software problems? At ImFixed, our iPhone 11 Full Diagnostic Service helps identify the cause of hardware and software issues so we can recommend the appropriate solution.

Our experienced technicians assess your device, explain their findings and provide a clear quote for any recommended replacement work. We focus on transparent pricing and avoid recommending unnecessary replacements.

🔧 What's Included in the Diagnostic Service?

  • Device inspection
  • Hardware and software checks
  • Fault identification
  • Recommended replacement options
  • Clear pricing before additional work begins

This service is ideal if you're unsure what's wrong with your iPhone 11 or experiencing multiple issues. Visit our Bolton store or use our UK-wide mail-in service. Many diagnostic checks can be completed the same day, depending on the issue.

Why Choose ImFixed?

At ImFixed, we provide professional smartphone servicing with over 30 years of combined technical experience.

✅ Free diagnostic checks and quotes, where applicable
✅ Transparent pricing with no obligation to proceed
✅ Same-day diagnostics and replacement available in many cases, subject to diagnostic results and parts availability
✅ 12-month parts warranty on eligible replacement parts, excluding accidental damage
✅ UK-wide mail-in service
✅ Local call-out service within 20 miles of Bolton, subject to availability

Whether your iPhone 11 needs further assessment or a specific replacement, our team will explain the available options before proceeding.