Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 12 Full Diagnostic Service

Brand – Apple
Model – iPhone 12

✅ 12-Month Parts Warranty – On eligible replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Reduce the risk of future screen damage
✅ UK-Wide Mail-In Service – Send your device to us and get it back within 1–3 working days, depending on the work required

If your iPhone 12 isn’t performing as expected and you're unsure what’s causing the problem, our Full Diagnostic Service is the ideal starting point. Whether your device is overheating, freezing, draining its battery quickly, failing to turn on or experiencing performance issues, our experienced technicians will assess it to identify the likely cause.

At ImFixed, we use professional diagnostic tools and testing procedures to assess your iPhone 12’s hardware and software. Once the checks are complete, we explain our findings and provide a clear quote for any recommended replacement or additional service, with no obligation to proceed.

Whether the issue involves internal hardware, power circuits, connectivity or software, our diagnostic checks help determine the appropriate next steps. Many assessments can be completed the same day, depending on the fault and workload. If you proceed with the recommended replacement, the diagnostic fee is waived, subject to applicable terms.

Why Choose ImFixed for Your iPhone 12 Full Diagnostic Service?

  • 🔧 Comprehensive Testing – Hardware and software checks to help identify the cause of the problem
  • 📋 Transparent Findings – Understand the issue and the recommended next steps
  • ⏱️ Same-Day Service Available – Many assessments can be completed the same day, depending on the fault and workload
  • 💷 Diagnostic Fee Waived with Replacement – Subject to applicable terms
  • 🛡️ 12-Month Parts Warranty – On eligible replacement parts, excluding accidental damage
  • ✅ Over 30 Years of Combined Experience – Experienced technicians providing professional smartphone servicing

Whether you visit our Bolton store or use our UK-wide mail-in service, we’ll assess your iPhone 12, explain our findings and provide a clear quote before any additional work begins.