Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 12 Pro Back Cover Replacement

Brand – Apple
Model – iPhone 12 Pro

✅ 12-Month Parts Warranty – Covers faulty replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Help protect your screen from future damage
✅ UK-Wide Mail-In Service – Send your device to us and get it back within 1–3 working days, depending on the work required

Is your iPhone 12 Pro back glass cracked, shattered or scratched? At ImFixed, we provide professional iPhone 12 Pro back cover replacement using quality replacement parts and careful workmanship.

A damaged back cover can affect your phone’s appearance and leave it more vulnerable to dust and moisture. Our experienced technicians assess the damage and replace the back glass where required. Same-day service is available in many cases at our Bolton store, subject to parts availability and diagnostic results.

Common iPhone 12 Pro Back Cover Issues:

  • Cracked or shattered back glass
  • Scratched or damaged rear panel
  • Loose or lifting back glass
  • Damage following an accidental drop
  • Compromised rear casing that may expose the device to dust or moisture

Why Choose ImFixed?

With over 30 years of combined technical experience, ImFixed offers professional smartphone servicing at competitive prices. We provide free diagnostic checks, transparent quotes and convenient service options.

  • Quality replacement parts
  • 12-month warranty on eligible replacement parts, excluding accidental damage
  • Price Match Promise, subject to applicable terms
  • Walk-in service at our Bolton store
  • UK-wide mail-in service
  • Local call-out service within 20 miles of Bolton, subject to availability

Visit our Bolton store or arrange a mail-in service to have your iPhone 12 Pro assessed by our experienced technicians.