Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

Didn’t find your answer?

Don't hestitate to contact us

Read More

iPhone 12 Pro Full Diagnostic Service

Brand – Apple
Model – iPhone 12 Pro

✅ 12-Month Parts Warranty – On eligible replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Help protect your screen from future damage
✅ UK-Wide Mail-In Service – Send your device to us for assessment, with a typical 1–3 working day turnaround depending on the work required

Is your iPhone 12 Pro switching off unexpectedly, overheating or experiencing unexplained faults? At ImFixed, our full diagnostic service helps identify potential hardware and software issues so we can recommend the appropriate solution.

Our experienced technicians assess your device, investigate the symptoms and explain the findings before recommending any replacement work. We provide a clear quote before proceeding, helping you understand the available options and costs.

Common iPhone 12 Pro Issues We Diagnose:

  • Device not turning on
  • Rapid battery drain or unexpected shutdowns
  • Touchscreen problems
  • Speaker, microphone or button faults
  • Charging and connectivity issues
  • Software glitches and performance problems

Why Choose ImFixed?

  • Experienced technicians with over 30 years of combined technical experience
  • Diagnostic checks to help identify the cause of device faults
  • Transparent pricing with a quote before additional work begins
  • 12-month parts warranty on eligible replacement parts, excluding accidental damage
  • Price Match Promise, subject to applicable terms
  • Convenient service options – Walk-in at our Bolton store, UK-wide mail-in and local call-out within 20 miles of Bolton, subject to availability

Visit our Bolton store or arrange a mail-in service to have your iPhone 12 Pro assessed. Once the diagnosis is complete, we'll explain the recommended next steps before carrying out any replacement work.