Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 12 Pro Max Full Diagnostic Service

Brand – Apple
Model – iPhone 12 Pro Max

✅ 12-Month Parts Warranty – Covers faulty eligible replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Help protect your screen from future damage
✅ UK-Wide Mail-In Service – Send your device to us and get it back within 1–3 working days, depending on the work required

Is your iPhone 12 Pro Max freezing, draining its battery unusually quickly, failing to charge or experiencing an unexplained fault? Our iPhone 12 Pro Max Full Diagnostic Service helps identify the cause of your device’s problems before you commit to a repair.

At ImFixed, our experienced technicians carry out a detailed assessment using professional diagnostic tools and testing procedures. We investigate potential hardware and software issues, explain our findings and provide a clear quote for the recommended work before proceeding.

What’s Included in Our Full Diagnostic Service:

  • Thorough device inspection and fault assessment
  • Hardware and software testing
  • Battery health assessment
  • Investigation of underlying faults where possible
  • A clear quote for recommended repairs, with no hidden charges

Once the assessment is complete, we’ll explain the findings and discuss the next steps with you. If you choose to proceed with the recommended repair, the diagnostic fee will be deducted from the final cost, subject to the applicable service terms.

Many in-store assessments can be completed the same day, depending on the fault and testing required. For postal customers, the typical turnaround is 1–3 working days, depending on the work required and parts availability.

Why Choose ImFixed?

✅ Over 30 years of combined technical experience
✅ Detailed diagnostic checks to help identify the cause of faults
✅ Clear repair recommendations and upfront quotes
✅ Diagnostic fee deducted from the repair cost when you proceed, subject to applicable terms
✅ Same-day service available in many cases at our Bolton store
✅ UK-wide mail-in service
✅ Local call-out service within 20 miles of Bolton, subject to availability
✅ Price Match Promise, subject to applicable terms

You break it. We diagnose it. We help you find the right solution.

Bring your iPhone 12 Pro Max to ImFixed or use our UK-wide mail-in service for a professional assessment. We’ll explain the findings and recommended options so you can make an informed decision.