Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 12 Pro Max Full Diagnostic Service

Brand – Apple
Model – iPhone 12 Pro Max

12 month warranty – Against faulty parts or labour but no damage
Discounted Screen Protection – Reduce the risk of your screen breaking again
Send your replacement in and get it back within 1-3 working days. (Post in replacement ONLY)

When your iPhone 12 Pro Max isn’t functioning as it should and the issue isn't clear, our Full Diagnostic Service is the ideal first step. Whether it’s freezing randomly, draining battery abnormally, failing to charge, or suffering from an unknown internal issue — we’re here to help.

At ImFixed, our experienced technicians carry out an in-depth diagnostic inspection of your device using professional tools and procedures. This allows us to pinpoint the root cause of the fault, provide a full replacement plan, and offer a no-obligation quote — all with transparency and precision.

What’s included in our Full Diagnostic Service:

  • Thorough device inspection and fault assessment
  • Professional hardware & software testing
  • Battery health check
  • Identification of all underlying and potential issues
  • A detailed quote for replacement— no hidden fees

Once the diagnostic is complete, we’ll contact you with a full report and next steps. If you go ahead with the replacement, the diagnostic fee will be deducted from your final cost.

Our diagnostic process is quick and reliable, with most assessments completed the same day. For postal customers, we provide a rapid 1–3 working day turnaround.

Why Choose ImFixed?

✅ Over 30 years of combined replacementexperience
✅ 12-month warranty on replacement
✅ Same-day service for many replacement
✅ UK-wide mail-in replacement option
✅ Free quote after diagnostic
✅ Honest pricing & no unnecessary upselling
✅ Trusted by thousands of happy customers

You break it. We diagnose it. We fix it.

Contact ImFixed

📍 Address: 101 Tonge Moor Road, Bolton, BL2 2DL

📞 Phone: 01204 520520

📧 Email: info@imfixed.co.uk

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