Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 13 Mini Full Diagnostic Service

Brand – Apple
Model – iPhone 13 Mini

✅ 12-Month Parts Warranty – Covers faulty replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Help protect your screen from future damage
✅ UK-Wide Mail-In Service – Send your device to us and get it back within 1–3 working days

If your iPhone 13 Mini isn't working as expected but you're unsure what is causing the problem, our Full Diagnostic Service is the first step towards finding the right solution. Whether your phone has power issues, unexpected shutdowns, charging faults or intermittent performance problems, our experienced technicians will assess your device to identify the likely cause.

Our diagnostic process covers major hardware and software functions, including the screen, battery, motherboard and logic board, charging system, cameras, audio and connectivity. Once the assessment is complete, we'll explain our findings and provide a clear quote for any recommended work before proceeding.

At ImFixed, we use professional diagnostic tools and testing procedures to investigate faults and help avoid unnecessary replacements. If you decide to proceed with the recommended work, the diagnostic fee is waived, as outlined in our service terms.

iPhone 13 Mini Full Diagnostic Service Includes:

  • Thorough assessment of major device functions
  • Hardware and software fault checks
  • Clear findings and a quote for recommended work
  • No additional work without your approval
  • Same-day or next-day service where available, depending on the fault, parts availability and diagnostic results
  • 12-month warranty on eligible replacement parts, excluding accidental damage

Whether your iPhone 13 Mini has been dropped, exposed to liquid or started experiencing unexpected problems, our team can assess the device and explain the available options. While diagnostics can help identify faults, the outcome and any required work will depend on the condition of your phone.

Why Choose ImFixed?

ImFixed is a UK smartphone retailer and servicing specialist offering professional device diagnostics and replacement services. With experienced technicians and over 30 years of combined technical experience, we aim to provide clear advice, transparent pricing and convenient service options.

✔ Over 30 years of combined technical experience
✔ Professional hardware and software diagnostics
✔ Honest, upfront pricing after assessment
✔ 12-month parts warranty on eligible replacement parts, excluding accidental damage
✔ Fast turnaround where available
✔ UK-wide mail-in and walk-in service at our Bolton store
✔ Local call-out service within a 20-mile radius of Bolton, subject to availability
✔ Price Match Promise, subject to applicable terms

Visit our Bolton store or book online to arrange a full diagnostic assessment for your iPhone 13 Mini. We'll explain the findings and provide a quote before any additional work begins.