Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 13 Pro Full Diagnostic Service

Brand – Apple
Model – Apple iPhone 13 Pro

12 month warranty – Against faulty parts or labour but no damage
Discounted Screen Protection – Reduce the risk of your screen breaking again
Send your replacement in and get it back within 1-3 working days (Post in replacement ONLY)

Worried something's off with your iPhone 13 Pro but can’t figure out the issue? At ImFixed, we offer a comprehensive Full Diagnostic Service that helps detect faults across all components. Whether it’s the battery, logic board, camera, audio, connectivity, or software—our expert technicians will run a full inspection using industry-grade tools to identify the exact problem quickly and efficiently.

From mysterious power issues to random shutdowns, performance lag, or hardware failure, our diagnostics pinpoint the root cause so you get the right fix the first time. We’ll provide a clear replacement report and a detailed quote—no guesswork involved.

Our diagnostic process includes:

  • Complete hardware check
  • Software and firmware analysis
  • Battery health and charging test
  • Display and touchscreen inspection
  • Audio, mic, and speaker function review
  • Network, WiFi, and Bluetooth diagnostics

replacement are only carried out once you approve the solution and quote. If no replacement is needed or you choose not to go ahead, you only pay for the diagnostic.

Why Choose ImFixed?

  • Over 30 years of combined technical experience
  • Same-day service in most cases
  • 12-month warranty on replacement
  • Friendly, expert advice with no pressure
  • Fair and transparent pricing

Our diagnostic service is ideal for those unsure of the fault or experiencing multiple issues. Whether you walk into our Bolton store or send your phone via our national Post-in Service, you’re in expert hands.

We also offer Call-Out Service within a 20-mile radius of Bolton – we come to your home or office and run diagnostics on-site.

Contact ImFixed

📍 Address: 101 Tonge Moor Road, Bolton, BL2 2DL

📞 Phone: 01204 520520

📧 Email: info@imfixed.co.uk

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