Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 13 Pro Full Diagnostic Service

Brand – Apple
Model – iPhone 13 Pro

✅ Clear, Upfront Pricing – Receive a quote for any recommended replacement work before proceeding
✅ Discounted Screen Protection – Help protect your screen from future damage
✅ UK-Wide Mail-In Service – Send your device to us for assessment, with a typical turnaround of 1–3 working days

Experiencing problems with your iPhone 13 Pro but unsure what's causing them? At ImFixed, our iPhone 13 Pro full diagnostic service helps identify potential hardware and software faults. Whether you're dealing with battery problems, charging issues, camera faults, audio problems or unexpected shutdowns, our experienced technicians will assess your device and explain the findings.

Using appropriate diagnostic tools and testing procedures, we investigate the symptoms to help identify the likely cause of the problem. Following the assessment, we'll explain the recommended solution and provide a clear quote before carrying out any additional work.

Our iPhone 13 Pro Diagnostic Process Includes:

  • Hardware inspection and functional testing
  • Software and firmware checks, where appropriate
  • Battery health and charging assessment
  • Display and touchscreen inspection
  • Earpiece, microphone and loudspeaker testing
  • Mobile network, Wi-Fi and Bluetooth checks

Any replacement work is carried out only after you approve the recommended solution and quote. If you decide not to proceed, the diagnostic fee remains payable. If you go ahead with the recommended work, the diagnostic fee is waived, as stated in our service terms.

Why Choose ImFixed?

  • Over 30 years of combined technical experience
  • Same-day diagnostic service available in many cases at our Bolton store
  • Clear recommendations and transparent pricing
  • Friendly, experienced technicians with no-pressure advice
  • Quality replacement parts with a 12-month parts warranty, excluding accidental damage

Our diagnostic service is ideal if you're unsure what is wrong with your iPhone 13 Pro or are experiencing several problems at once. Visit our Bolton store or use our UK-wide mail-in service for a professional assessment.

We also offer a local call-out service within 20 miles of Bolton, subject to availability, so you can arrange an assessment at your home or workplace.