Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

Didn’t find your answer?

Don't hestitate to contact us

Read More

iPhone 13 Pro Max Earpiece Replacement

Brand – Apple
Model – iPhone 13 Pro Max

✅ 12-Month Parts Warranty – Covers faulty replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Help protect your screen from future damage
✅ UK-Wide Mail-In Service – Send your device to us and get it back within 1–3 working days

If you're struggling to hear calls or experiencing low or distorted audio during conversations, your iPhone 13 Pro Max may need an earpiece replacement. The issue could be caused by internal damage, dust, moisture or another hardware fault. At ImFixed, our experienced technicians can assess the problem and recommend the right solution.

We use quality replacement parts, with a 12-month warranty on replacement parts, excluding accidental damage. Same-day service is available in many cases at our Bolton store, subject to parts availability and diagnostic results.

Our experienced team carefully assesses your device to help restore clear call audio and reliable earpiece performance.

Common issues we fix:

  • No sound from the earpiece during calls
  • Distorted or crackling audio
  • Very low in-call volume
  • Earpiece issues following water or moisture exposure

Bring your iPhone 13 Pro Max to our Bolton store or use our UK-wide mail-in service. We'll assess your device, explain the recommended solution and provide a clear quote before proceeding.

Why choose ImFixed for your iPhone replacement?

At ImFixed, we aim to provide dependable service using quality replacement parts, competitive pricing and our Price Match Promise, subject to applicable terms. With over 30 years of combined technical experience, our team is ready to help with your device.

We offer:

  • Same-day service in many cases, subject to parts availability and diagnostic results
  • UK-wide mail-in service, with a typical turnaround of 1–3 working days
  • Local call-out service within 20 miles of Bolton, subject to availability
  • Free diagnostic checks and clear pricing

Visit our Bolton store or book online now to arrange your iPhone 13 Pro Max earpiece assessment.