Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 13 Pro Max Full Diagnostic Service

Brand – Apple
Model – iPhone 13 Pro Max

✅ 12-Month Parts Warranty – Covers faulty replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Help protect your screen from future damage
✅ UK-Wide Mail-In Service – Send your device to us and get it back within 1–3 working days

Is your iPhone 13 Pro Max experiencing problems, but you're unsure what's causing them? At ImFixed, our Full Diagnostic Service helps identify faults affecting your device, whether they're related to hardware or software. Our experienced technicians carry out a series of checks to assess your iPhone and explain the findings clearly.

From screen and battery concerns to charging, audio and connectivity problems, a full diagnostic can help pinpoint the cause before any replacement work is considered. It's an ideal starting point if you want a clearer understanding of your device's condition without unnecessary replacements.

Once the assessment is complete, we'll explain our findings and provide a quote before proceeding with any work. If you go ahead with a recommended replacement, the diagnostic fee is waived. This allows you to make an informed decision about the next steps.

iPhone 13 Pro Max Diagnostic Checks May Include:

  • Touchscreen response and display performance
  • Battery health assessment
  • Charging port and power functionality
  • Audio checks for the microphone, earpiece and loudspeaker
  • Front and rear camera operation
  • Sensors and Face ID functionality checks
  • Software performance and update checks

Whether your device has been dropped, exposed to liquid or simply isn't performing as expected, our diagnostic service helps identify potential causes and determine the most appropriate next step.

Why Choose ImFixed for Your iPhone Diagnostic Needs?

At ImFixed, our technicians combine over 30 years of technical experience with diagnostic tools to assess device faults. We focus on clear explanations, honest recommendations and transparent pricing, helping you understand what's wrong before deciding on further work.

You can visit our Bolton store, use our UK-wide mail-in service, or arrange a local call-out within 20 miles of Bolton, subject to availability. Choose the option that suits you best, and our team will help you get started.