Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 14 Full Diagnostic Service

Brand – Apple
Model – iPhone 14

✅ 12-Month Parts Warranty – Covers replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Help protect your screen from future damage
✅ UK-Wide Mail-in Service – Send your device to us and get it back within 1–3 working days

Is your iPhone 14 running slowly, draining its battery quickly, failing to charge or experiencing unexplained problems? At ImFixed, our iPhone 14 Full Diagnostic Service helps identify potential hardware and software faults so you can understand the issue before deciding on the next step.

Our experienced technicians carry out diagnostic checks based on your device's symptoms, which may include battery performance, screen and touch response, charging, cameras, audio, connectivity and software behaviour. If further investigation is required, we'll explain the next steps.

Once the assessment is complete, we'll explain our findings and provide a quote for any recommended replacement or additional service. There is no obligation to proceed with the recommended work.

If replacement parts are required and you choose to proceed, eligible parts are covered by our 12-month parts warranty, excluding accidental damage.

Common iPhone 14 Diagnostic Checks Include:

  • Battery health and charging performance
  • Screen functionality and touch response
  • Charging port and power issues
  • Camera and sensor functionality
  • Loudspeaker, earpiece and microphone checks
  • Software performance and stability
  • Signs of liquid damage

Visit our Bolton store for a walk-in assessment, or use our UK-wide mail-in service with a typical turnaround of 1–3 working days, subject to the work required and parts availability. Local call-out services are also available within 20 miles of Bolton, subject to availability.

Why Choose ImFixed?

  • Free Diagnostic Checks – Understand potential faults before deciding on further work
  • Transparent Quotes – Know the recommended costs before work begins
  • Experienced Technicians – Over 30 years of combined technical experience
  • Convenient Service Options – Walk-in, UK-wide mail-in and local call-out services
  • Price Match Promise – Subject to applicable terms
  • No Obligation to Proceed – Decide whether to continue after receiving your assessment and quote