Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 14 Pro Full Diagnostic Service

Brand – Apple
Model – iPhone 14 Pro

✅ Free Diagnostic Checks – Identify potential faults before deciding on further work
✅ Discounted Screen Protection – Help protect your screen from future damage
✅ UK-Wide Mail-in Service – Send your device to us and get it back within 1–3 working days

Is your iPhone 14 Pro overheating, draining its battery quickly, freezing or experiencing problems you can't explain? At ImFixed, our Full Diagnostic Service helps identify the possible cause of faults so you can make an informed decision about the next steps.

Our experienced technicians assess your iPhone 14 Pro's hardware and software, checking relevant components and functions based on the symptoms reported. This may include the battery, display, cameras, audio, charging system, connectivity and overall device performance.

This service is ideal if your iPhone has multiple issues or you're unsure which component is causing the problem. After the assessment, we'll explain our findings, recommend any necessary work and provide a quote before proceeding. Some intermittent or complex faults may require further investigation.

🔧 Common iPhone 14 Pro Issues We Diagnose

  • Unexpected shutdowns, freezing or restarting
  • Touchscreen or display problems
  • Battery drain and charging issues
  • Camera, microphone or speaker faults
  • Wi-Fi, Bluetooth or mobile connectivity problems
  • Overheating or unusual performance
  • Problems following liquid exposure
  • Multiple faults or unexplained device behaviour

📦 How Our Diagnostic Service Works

  • Visit Our Bolton Store – Arrange an in-person diagnostic assessment
  • UK-Wide Mail-in Service – Send your device to us; typical turnaround is 1–3 working days, depending on the fault and any further work required
  • Local Call-Out Service – Available within 20 miles of Bolton, subject to availability

With over 30 years of combined technical experience, our technicians assess devices carefully and explain the available options. If additional investigation or replacement parts are needed, we'll discuss the recommended work and costs with you before proceeding.

Why Choose ImFixed?

  • Free Diagnostic Checks – No obligation to proceed with recommended work
  • Experienced Technicians – Over 30 years of combined technical experience
  • 12-Month Parts Warranty – On parts replaced following diagnosis, excluding accidental damage
  • Same-Day Assessment – Available in many cases at our Bolton store, subject to workload
  • Transparent Pricing – Clear recommendations and quotes before additional work begins
  • Price Match Promise – Competitive pricing, subject to applicable terms
  • UK-Wide Mail-in Service – Convenient service wherever you are in the UK
  • Local Call-Out Service – Available within 20 miles of Bolton, subject to availability

Whether your iPhone 14 Pro has one persistent fault or several unexplained problems, ImFixed can help you understand what's going wrong and which options are available. Our team will explain the findings clearly so you can decide how to proceed.