Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 14 Pro Max Full Diagnostic Service

Brand – Apple
Model – iPhone 14 Pro Max

✅ 12-Month Warranty – On parts replaced, excluding accidental damage
✅ Discounted Screen Protection – Help protect your screen from future damage
✅ UK-Wide Mail-in Service – Send your device to us and get it back within 1–3 working days

Not sure what's causing problems with your iPhone 14 Pro Max? Whether it's overheating, draining its battery quickly, freezing unexpectedly or experiencing other performance issues, our Full Diagnostic Service can help identify the cause.

At ImFixed, our experienced technicians carry out a thorough assessment using appropriate diagnostic tools to investigate potential hardware and software faults. Once the checks are complete, we'll explain our findings and provide a clear, no-obligation quote for any recommended work before proceeding.

Our diagnostic checks can cover key components and functions, including the logic board, battery, display, cameras, audio, connectivity, charging system and software performance. The checks performed will depend on the symptoms and condition of your device.

You break it, we fix it.

iPhone 14 Pro Max Diagnostic Service Includes:

  • Hardware and software assessment
  • Battery health and performance checks
  • Camera, speaker and microphone testing
  • Wi-Fi, Bluetooth and sensor checks
  • Charging and power-on diagnostics
  • Clear findings and an upfront quote for recommended work
  • No Fix, No Fee option, subject to applicable terms

With ImFixed, you'll receive straightforward advice about your device's condition and the recommended next steps, with no hidden surprises. A diagnostic assessment does not guarantee that every fault can be identified immediately, particularly where intermittent or complex issues are involved.

Why Choose ImFixed?

  • Free diagnostic checks
  • Experienced technicians with over 30 years of combined technical experience
  • Price Match Promise, subject to applicable terms
  • 12-month warranty on replaced parts, excluding accidental damage
  • UK-wide mail-in service and walk-in service at our Bolton store
  • Local call-out service within 20 miles of Bolton, subject to availability
  • Transparent reporting and a quote before additional work begins

Nationwide Coverage

ImFixed offers a UK-wide mail-in service for iPhone diagnostics and servicing. Send your device to us for assessment, and we'll explain the findings and any recommended work. The typical mail-in turnaround is 1–3 working days, depending on the fault, diagnostic requirements and parts availability. We'll confirm the expected timescale where further work is needed.

Whether your iPhone has a hardware fault, a software issue or an unexplained performance problem, ImFixed can help you understand what's happening and decide on the next step.