Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone 16 Pro Full Diagnostic Service

Brand – Apple
Model – iPhone 16 Pro

✅ Professional Diagnostic Testing – Identify hardware and software faults accurately
✅ Clear Recommendations – Receive a clear explanation of the issue before any work is carried out
✅ Mail-In Service – Send your device to us and get it back within 1–3 working days

If you're unsure what's wrong with your iPhone 16 Pro, our Full Diagnostic Service is the ideal first step. Whether you're experiencing charging problems, display issues, rapid battery drain, random shutdowns, software faults, or another unexplained problem, our experienced technicians will carry out a thorough assessment to identify the cause.

We use professional diagnostic tools and a systematic testing process to inspect your device and identify any underlying faults. Once the issue has been diagnosed, we’ll explain the problem clearly and provide a no-obligation quote for any recommended work. Nothing is carried out without your approval.

What’s Included in the Full Diagnostic Service?

  • In-depth hardware and software testing
  • Identification of underlying faults
  • Battery and charging checks
  • Camera, microphone, speaker, and button testing
  • Network and connectivity checks
  • Clear recommendations based on the diagnosis
  • No-obligation quote before any additional work
  • Diagnostic fee waived if you proceed with the recommended service

Our technicians have over 30 years of combined experience, helping us diagnose everything from straightforward faults to more complex device issues. Whether your iPhone has been dropped, exposed to liquid, or simply isn’t performing as it should, we’ll carefully assess the device and identify the most likely cause.

Why Choose ImFixed for Your iPhone 16 Pro Diagnostic?

  • Fast turnaround, with many diagnostics completed the same day
  • Clear and transparent pricing
  • No hidden charges
  • Experienced technicians
  • Nationwide Mail-In Service
  • Call-Out Service available within 20 miles of Bolton
  • 12-month warranty on eligible parts and labour where additional work is carried out
  • Professional and friendly customer service