Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone XR Full Diagnostic Service

Brand – Apple
Model – iPhone XR

✅ 12-Month Parts Warranty – Covers faulty replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Minimise the risk of another screen break
✅ UK-Wide Mail-In Service – Send your device to us and get it back within 1–3 working days, depending on the work required

Experiencing unusual problems with your iPhone XR? Whether your device is overheating, restarting unexpectedly, draining its battery quickly or not working as it should, our iPhone XR Full Diagnostic Service helps identify the possible cause of the fault.

At ImFixed, our experienced technicians carry out hardware and software checks to investigate the issues affecting your device. This service is ideal if you're unsure what's wrong or if you're experiencing several problems at once.

Our Comprehensive Diagnostic Process Includes Checking:

  • Battery health and charging performance
  • Potential motherboard and hardware faults
  • Software issues and system performance
  • Sensors, speakers, microphone and button functionality
  • Mobile signal, Wi-Fi and Bluetooth connectivity
  • Signs of liquid damage

You break it, we diagnose it. Then we'll help you find the right solution.

Once the assessment is complete, we'll explain our findings and provide a quote for any recommended repair or replacement before proceeding. If you choose to go ahead, the diagnostic fee can be applied towards the total repair cost, subject to the applicable terms. If you decide not to proceed, you can arrange to collect your device or have it returned by post.

Why Choose ImFixed for iPhone XR Diagnostic Service?

  • ✔️ Same-day diagnostic service available in many cases
  • ✔️ Thorough hardware and software checks
  • ✔️ Honest, transparent quotes before additional work begins
  • ✔️ UK-wide mail-in and walk-in service at our Bolton store
  • ✔️ 12-month parts warranty on eligible replacement parts, excluding accidental damage
  • ✔️ Over 30 years of combined technical experience

UK-Wide Mail-In Service – Send your iPhone XR to us from anywhere in the UK. The typical turnaround is 1–3 working days, depending on the diagnostic findings, parts availability and work required.

Local Call-Out Service – If you're within 20 miles of Bolton, you can enquire about our call-out service, subject to availability.