Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone XS Full Diagnostic Service

Brand – Apple
Model – iPhone XS

✅ 12-Month Parts Warranty – Covers faulty replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Minimise the risk of another screen break
✅ UK-Wide Mail-In Service – Send your device to us and get it back within 1–3 working days, depending on the work required

Is your iPhone XS behaving unexpectedly, overheating, draining its battery quickly or failing to work properly? At ImFixed, our iPhone XS Full Diagnostic Service helps identify the underlying cause of hardware or software problems so you can make an informed decision about the next steps.

Our experienced technicians use professional diagnostic tools to assess key components, including the battery, charging system, audio components and other hardware, as well as possible software issues. We explain our findings and provide a clear quote for any recommended repair before additional work begins.

We aim to make the diagnostic process straightforward and transparent. Same-day diagnostics are available in many cases at our Bolton store, subject to availability. Some faults can also be resolved on the same day, depending on the diagnosis, parts availability and work required.

Why Choose ImFixed for Your iPhone XS Full Diagnostic Service?

  • Experienced Technicians – Over 30 years of combined technical experience
  • Free Initial Diagnostic Checks – Help identify the cause of your device's problems
  • Transparent Pricing – Receive a clear quote before additional work begins
  • Fast Turnaround – Same-day diagnostics available in many cases at our Bolton store
  • 12-Month Parts Warranty – On eligible replacement parts, excluding accidental damage
  • UK-Wide Mail-In Service – Convenient service if you cannot visit our store
  • Price Match Promise – Subject to applicable terms

You break it, we diagnose it, then fix it.

Visit our Bolton store or book your iPhone XS diagnostic service online. We'll assess your device, explain our findings and discuss the recommended solution before proceeding with any repair work.