Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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iPhone XS Max Charging Port Replacement

Brand – Apple
Model – iPhone XS Max

✅ 12-Month Parts Warranty – Covers faulty replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Minimise the risk of another screen break
✅ UK-Wide Mail-In Service – Send your device to us and get it back within 1–3 working days

Is your iPhone XS Max not charging properly, or does the charging cable keep disconnecting? At ImFixed, we provide professional iPhone XS Max charging port replacement to help restore reliable charging and connectivity.

A faulty charging port can cause intermittent charging, loose cable connections or problems recognising USB accessories. However, similar symptoms can also result from debris, a damaged cable or a battery fault. Our experienced technicians assess your device to identify the cause and recommend the appropriate solution. Where replacement is required, we use quality replacement parts and handle your device with care.

This Service Covers Common Issues Like:

  • Charging cable not connecting securely
  • Charging intermittently or not at all
  • Possible moisture damage or debris inside the port
  • USB accessories not being recognised
  • Charging connection repeatedly cutting out

We carry out diagnostic checks before recommending a replacement and provide a clear quote before proceeding. Same-day service is available in many cases at our Bolton store, subject to parts availability and diagnostic results. Our UK-wide mail-in service typically takes 1–3 working days, depending on the work required and parts availability.

Why Choose ImFixed for Your iPhone XS Max Charging Port Replacement?

At ImFixed, we focus on professional workmanship, transparent pricing and convenient service options. With over 30 years of combined technical experience, our technicians assess charging faults and explain the recommended work before proceeding.

We also offer:

  • Free diagnostic checks to help identify the underlying fault
  • 12-month parts warranty on eligible replacement parts, excluding accidental damage
  • Quality replacement parts selected for your device
  • Price Match Promise, subject to applicable terms
  • Walk-in service at our Bolton store
  • UK-wide mail-in service for customers across the UK
  • Local call-out service within 20 miles of Bolton, subject to availability

Whether you visit our Bolton store or send your iPhone XS Max to us by post, ImFixed makes it convenient to arrange a charging port assessment and repair.