Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

Didn’t find your answer?

Don't hestitate to contact us

Read More

iPhone XS Max Full Diagnostic Service

Brand – Apple
Model – iPhone XS Max

✅ 12-Month Parts Warranty – Covers faulty replacement parts, excluding accidental damage
✅ Discounted Screen Protection – Minimise the risk of another screen break
✅ UK-Wide Mail-In Service – Send your device to us and get it back within 1–3 working days

Having issues with your iPhone XS Max but not sure what's wrong? Our iPhone XS Max Full Diagnostic Service helps identify faults affecting your device's performance. Whether you're experiencing unresponsive buttons, power issues, charging problems or software glitches, our experienced technicians will assess your device to determine the likely cause.

This service is ideal if you're experiencing multiple issues or intermittent faults and need an accurate assessment before deciding on further work. Once the diagnosis is complete, we'll explain our findings and provide a clear quote for the recommended repair or replacement work, with no obligation to proceed.

We understand how important your device is, so we aim to complete diagnostic checks promptly. Same-day diagnostic service is available in many cases at our Bolton store, while mail-in services typically take 1–3 working days, depending on the work required and parts availability.

Why Choose ImFixed for iPhone XS Max Diagnostic Service?

  • Professional diagnostic checks to help identify faults before repair
  • Fast turnaround, subject to the nature of the fault
  • Experienced technicians with over 30 years of combined technical experience
  • Clear findings and a quote before additional work begins
  • UK-wide mail-in service
  • Walk-in service at our Bolton store
  • Local call-out service within 20 miles of Bolton, subject to availability

Our team at ImFixed is committed to honest advice, transparent pricing and professional care. If you're unsure what's causing your iPhone XS Max problem, let our technicians assess your device and explain the available options.

You break it, we fix it – but first, we diagnose it right.