Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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Microsoft Surface Pro 11 Repair Full Diagnostic Service

Brand – Microsoft
Model – Microsoft Surface Pro 11

12 month warranty – Against faulty parts or labour but no damage
Discounted Screen Protection – Reduce the risk of your screen breaking again
Send your repairs in and get it back within 1-3 working days. (Post in Repairs ONLY)

Has your Microsoft Surface Pro 11 stopped working properly or showing unexpected issues? Whether it’s unresponsive, randomly shutting down, or acting strangely, our Full Diagnostic Service is the perfect first step to finding a solution. At ImFixed, we take a deep dive into your device’s hardware and software to pinpoint the exact issue – no guesswork, just expert analysis.

We understand how essential your Surface Pro 11 is to your day-to-day tasks. That’s why we aim to provide fast, transparent diagnostics, often within the same day your device arrives. Whether it’s a failing motherboard, battery issues, faulty display components or a software glitch, we’ll identify it and provide a clear repair recommendation and quote before proceeding.

Once diagnosed, if you choose to go ahead with the repair, the diagnostic fee is waived, and we’ll proceed with restoring your Surface Pro 11 to full functionality using genuine-quality parts and expert workmanship.

Common issues diagnosed include:

  • Device not powering on
  • Overheating or battery drain
  • Display or touchscreen problems
  • Audio or charging faults
  • Software crashes or performance lag
  • Liquid damage assessment

Our Surface Pro 11 diagnostic process is carried out by experienced engineers using industry-grade testing tools. You’re in safe hands from start to finish.

Microsoft Surface Pro 11 Diagnostic – WHY CHOOSE US!

ImFixed is one of the UK’s leading repair specialists, trusted by thousands for high-quality, efficient device services. Our technicians are highly skilled and equipped to diagnose and repair even the most complex issues with your Microsoft Surface Pro 11.

We believe in transparency – you'll never be surprised by hidden charges. We provide honest recommendations after a thorough diagnostic and give you complete control over the next steps. With our strong focus on customer satisfaction, fast turnaround, and fair pricing, we’ve earned a reputation for excellence.

Why our customers trust ImFixed:

  • Competitive pricing that beats most high-street competitors
  • Free diagnostic with no obligation to repair
  • Fast turnaround time and insured return postage
  • UK-wide post-in service and local call-outs in select areas
  • Friendly customer service and over 30 years’ experience in electronics repair

Need to diagnose another device? Visit an ImFixed store or use our post-in service today.

We also offer diagnostics and repairs for major brands including iPhone, Samsung Galaxy, Huawei, Google Pixel, Lenovo, Sony, and more.

Contact ImFixed

📍 Address: 101 Tonge Moor Road, Bolton, BL2 2DL

📞 Phone: 01204 520520

📧 Email: info@imfixed.co.uk

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