Apple Independent Repair Provider

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 20 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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Microsoft Surface Pro 12″ Repair Full Diagnostic Service

Brand – Microsoft
Model – Microsoft Surface Pro 12″

12 month warranty – Against faulty parts or labour but no damage
Discounted Screen Protection – Reduce the risk of your screen breaking again
Send your repairs in and get it back within 1-3 working days. (Post in Repairs ONLY)

Whether your Surface Pro 12″ isn't turning on, randomly restarts, has software issues, or you're just unsure what's wrong, our Full Diagnostic Service is here to help. Our expert technicians at ImFixed can quickly identify faults and offer the best repair solution.

If your Microsoft Surface Pro 12″ has been exposed to water, is experiencing battery drain, showing display issues, or simply not performing like it used to, our complete diagnostic check will pinpoint the problem. This ensures you're not spending money on unnecessary repairs.

Our technicians run a full range of hardware and software tests to determine whether the issue lies with internal components like the motherboard, battery, display, charging port, or if it's software-related. This service is ideal when the cause of the problem isn't clear.

You break it, we fix it.

What to expect with our diagnostic service:

  • Full hardware & software inspection
  • Detailed fault report before repair
  • Free quote before any work is done
  • Fast turnaround by experienced techs

Let us take the guesswork out of your device issues. Send in your Microsoft Surface Pro 12″ for an expert diagnostic and receive an accurate assessment and repair options.

Microsoft Surface Pro 12″ Repair - WHY CHOOSE US!

At ImFixed, we go beyond standard repair. With over 30 years of combined experience, our expert technicians specialise in all things tech, from tablets to smartphones. We're proud to offer reliable diagnostics and repair services that are fast, affordable, and backed by our 12-month warranty.

Our nationwide Post-In Service covers all of the UK, and for those closer to Bolton, we offer Call Out Repair within a 20-mile radius. No matter where you are, we’re here to help get your device working like new again.

We believe in honest, upfront pricing. That’s why we carry out diagnostic checks first, so you know what’s wrong and what it’ll cost, no surprises. It’s all part of our Price Match Promise and commitment to quality.

Need a different service?

We repair most tablets and mobile devices across all major brands including Apple, Samsung, Lenovo, Huawei, Google Pixel, OnePlus, Sony, and more. Common services include:

  • Screen replacement
  • Battery replacement
  • Water damage repair
  • Charging port repair
  • Software issues
  • Camera repair and many more

Contact ImFixed

📍 Address: 101 Tonge Moor Road, Bolton, BL2 2DL

📞 Phone: 01204 520520

📧 Email: info@imfixed.co.uk

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