12 month warranty on all repairs

FAQs

Please read our FAQs page to find out more.

What happens if you can’t repair my device?

In most cases we are able to fix most issue on all devices but if your device is the anomaly will return to you and refund you for the issue.

Where is the store based?

Our store is based in Bolton in Greater Manchester. The address is:
imFixed
101 Tonge Moor Road,
Bolton, BL2 2DL

What Warranty comes with the repair of my device?

Most repairs come with 12 months warranty not including wear and tear and any damage.

What to do if we are not local to fix your device?

We have a mail-in option for customers who are not local to Bolton, which allows the customers device to be collected from the comfort of there own home with the peace of mind that it is fully insured and protected. If your within 15 miles of the store we also offer a call out repair which is where we come to you and repair your device outside home or desired location.

How long do Mail-in repairs usually take?

Once we have received the device it could take 1-3 days, if the repair is more complex or we diagnose further issues, it could possibly take a few more days.

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Microsoft Xbox One Repair Diagnostic

Brand – Microsoft
Model – Xbox One

12 month warranty – Against faulty parts or labour but no damage
Comprehensive Diagnostic Service – Identify faults quickly and accurately
Send your console in and get it back within 1-3 working days. (Post in Repairs ONLY)

If your Xbox One is not performing as it should and you’re unsure what’s wrong, ImFixed offers a full Xbox One diagnostic service to pinpoint the issue. Our skilled technicians will run advanced diagnostic checks to detect hardware or software problems before any repair begins.

Whether your console won’t power on, shows error messages, has no display, or suffers from connectivity issues, our diagnostic service ensures you know exactly what needs fixing. Once we identify the issue, we’ll provide a transparent repair quote and turnaround time, so there are no surprises.

Common Xbox One Problems We Diagnose:

  • Console not powering on or overheating
  • Black screen or no display
  • Controller or accessory connection issues
  • Audio or HDMI output failure
  • System error codes or software crashes
  • Hard drive or storage failure
  • Disc drive not reading or ejecting discs
  • Fan noise or cooling issues

Our diagnostic process includes testing all major components including motherboard, power supply, hard drive, and GPU. We ensure a precise evaluation to prevent unnecessary repairs and save you both time and cost.

Why Choose ImFixed for Xbox One Diagnostics?

ImFixed is a leading name in console diagnostics and repair throughout the UK. We combine technical expertise with honest service to ensure the best outcomes for every customer.

Why Our Clients Prefer Us:

  • Detailed fault detection using professional-grade tools
  • Free quote provided after diagnostic
  • 12-month warranty on any completed repair
  • Fast turnaround and same-day service available
  • Nationwide mail-in repair coverage
  • Friendly and knowledgeable support team

Nationwide Coverage

IMFIXED offers a UK-wide post-in diagnostic service, so you can send your Xbox One from anywhere in the country. We also offer a Call Out service within a 20-mile radius of Bolton, where a technician can diagnose your console on-site.

If you’re outside our call-out range, simply use our Mail-In service, post your console to us, we’ll perform a full diagnostic the same day, and send a detailed report with your repair options.

Price Promise

Our diagnostic service is designed to be affordable and transparent. You’ll always receive a full explanation of your console’s issue before any repair is carried out. With ImFixed, you can trust that your Xbox One is in expert hands.

Get your Xbox One professionally diagnosed today with ImFixed - fast, accurate, and affordable. You play, We repair.

Contact ImFixed

📍 Address: 101 Tonge Moor Road, Bolton, BL2 2DL

📞 Phone: 01204 520520

📧 Email: info@imfixed.co.uk

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